G M Financial Services Inc
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(301) 519-1040
4 Park Ave # 100, Gaithersburg, MD 20877, USA
Opening Hours:Monday: 10:00 AM – 12:00 AMTuesday: 12:00 – 6:00 AM, 10:00 AM – 6:00 PMWednesday: 10:00 AM – 6:00 PMThursday: 10:00 AM – 6:00 PMFriday: 10:00 AM – 6:00 PMSaturday: 10:00 AM – 6:00 PMSunday: 10:00 AM – 4:00 PM
Area Served:Within 4 miles (6.4km) of 4 Park Ave # 100, Gaithersburg, MD 20877, USAGet more exposure
Google Rating: 1.8 out of 5 stars (20 total ratings)
Ryan Fisher1 StarStay away! The customer service is completely terrible. Also, if you get any sort of camera ticket on your vehicle, it gets sent to GM Financial who takes MONTHS to turn this mail around. This has happened to our business on several occasions in the last two years. The delay results in late fees, registration renewal delays, etc. because of the inability of GM Financial to forward mail timely. We don't even know the tickets exist until they are very past due. The customer service line is always "we forward mail within 24 hours once we receive it". This is entirely untrue in our several experiences.Monday 11th February 2019
John Battles1 StarWorst customer Service Ever. I've been trying to refinance my GM loan for over a month now. First I was told that they could not send the title to my bank at all. Then that they could, but didn't have it and that I had to contact my dealer. Then after I contacted my dealer, that they would need to get a copy of the title from the state, but that they would send it in 2 business days. Over a week later the blocking issue is that they never got a request that my bank says they sent. Worst run-around ever. Thankfully my bank can verify my title with the state based on my registration.Monday 30th September 2019
terri daniel1 StarSTAY AWAY FROM GM FINANCIAL!!!! Refinanced my truck through navy federal sent them a check to pay it in full and they are refusing to release tital. Apparently speaking with my bank I was informed that they are haveing a hard time receiving titals even after they cash the check. GETTING LEGAL ADVICE!!! THIS HAS BEEN OVER A 4 WEEK ORDEALTuesday 11th December 2018
Sweetapril1 StarThis place charge taxes too expensive. At the moment you pay they charge extra just for pay with a card. If you pay a service for $250+ y still they charge more just for pay with a credit/debit card. They are hungry money and still say it’s cheaper that I charge. Runaway this place people bad attitude and expensive.Sunday 21st May 2023
Damon Brown1 StarMy car was totaled on 2/1,I received a letter from GM Financial on 3/30 stating that my account was paid in full. On 4/21 I received a second letter starting I owe them the interest from February until now.Monday 27th April 2020